AdheRx (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
Information We Collect
We collect information you voluntarily provide, including your name, phone number, email address (if applicable), medication details (e.g., prescriptions, dosing schedules), and communication preferences. We may also collect limited technical data, such as device identifiers and log data (e.g., when messages were sent and received).
How We Use Your Information
We use your information to provide medication reminders, educational messages, and other communications related to your prescriptions; facilitate communication with your pharmacy or healthcare provider (if applicable); respond to your questions and support requests; and improve and maintain our services.
SMS Communications
You can choose to receive SMS messages for account notifications, medication reminders, educational content, and customer care purposes. Message and data rates may apply. You may opt out at any time by replying STOP.
Sharing Your Information
We do not sell or share your phone number or personal health information with third parties for marketing purposes. We may share information in limited circumstances: with your pharmacy or healthcare provider if you consent, with service providers who help us deliver our platform (e.g., secure messaging providers), and when legally required (e.g., to comply with HIPAA or court orders).
Data Security
We use administrative, technical, and physical safeguards to protect your information. All data is stored securely and transmitted over encrypted channels. We comply with HIPAA and other applicable privacy regulations.
Your Choices
You can opt out of reminders or messages at any time by replying STOP. You can request access to or deletion of your personal data by contacting us at support@adherx.ai
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy. If we make material changes, we will notify you via email or message.
Contact Us
If you have questions or concerns, please contact:
Email: support@adherx.ai